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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Topher McFall

September 3, 2026

5  out of  5
rating by Topher McFall
"Very personable and detailed. Much more affordable than Progressive with better coverage. Love the fact that I have a local agent to work with for any policy changes, updates or needs. Highly recommend Chris especially!"
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Catherine Mcfall

September 1, 2026

5  out of  5
rating by Catherine Mcfall
"Chris was wonderful with setting up insurance for me and my husband! He was understanding and communicated every step of the way!"
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Nadia S

August 31, 2026

5  out of  5
rating by Nadia S
"Needed last minute help with my renters insurance and Emma was fast and helpful"
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Jennifer Oramas

August 31, 2026

5  out of  5
rating by Jennifer Oramas
"Had a great experience with Chris. He helped me find a better deal on my car insurance and worked around my busy schedule."
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Garrett Young

August 27, 2026

5  out of  5
rating by Garrett Young
"Chris Garcia does great work here. Super understanding and helpful."
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Latasha Bennett

August 7, 2026

5  out of  5
rating by Latasha Bennett
"Chris is a GOD send. Very professional and courteous. Answered ALL my questions and concerns. Give them a try. You won’t be disappointed."
We responded:
"Thank you, Latasha! We’re glad Chris’s professionalism, work ethic, and insurance knowledge stood out during your experience with our office. We appreciate the 5-star review and your trust in our State Farm team!"
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Makenzie Owens

August 1, 2026

5  out of  5
rating by Makenzie Owens
"Chris was fantastic to work with! I had to switch off my parents’ insurance after moving to a new state, and he made the entire process quick, easy, and stress-free. He answered all my questions and helped me find the right coverage. I highly recommend him!"
We responded:
"Thank you, Mackenzie! We’re glad Chris was able to help with your insurance needs. We appreciate the 5-star review and thank you for choosing our insurance agency!"
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Audie Culley

July 29, 2026

5  out of  5
rating by Audie Culley
"I recently shopped my insurance needs and decided to call State Farm. I was familiar with them as I had State Farm previously. My agent was Chris Garcia and he made the change seamless and was very competitive with what I had previously had. He worked through my needs quickly and had the answers to my questions.
Thanks"
We responded:
"Thank you, Audie! We’re glad you decided to give Jared DeSensi State Farm a call a call while shopping for insurance. Myself & Chris appreciate the opportunity to help with your coverage and earn your business! "
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Scott Thompson

July 29, 2026

5  out of  5
rating by Scott Thompson
"Chris was amazing to work with getting my new home and auto insurance and rate was insanely cheaper than what I had with Erie insurance."
We responded:
"Thank you, Scott! We’re glad you decided to give our State Farm agency a call while shopping for insurance. We appreciate the opportunity to help with your coverage and earn your business!"
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emma popa

July 29, 2026

5  out of  5
rating by emma popa
"Working with Emma / Jared was amazing. As first time homebuyers, my husband and I were looking for a great deal on home and auto insurance, while trying to navigate the process of buying our first home. Emma was so helpful in answering all of our questions promptly and timely, and made us feel confident in our decision throughout the finalization process. Would highly recommend this team to anyone looking for insurance - home, auto, etc!"
We responded:
"Thank you for the amazing review, Emma! We’re glad we made getting your first home insurance policy easy and enjoyable. Helping first-time insurance customers understand their coverage and feel confident in the process is important to our team. Thank you for choosing Jared DeSensi State Farm for your auto insurance needs!"
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Keiko Stanley

July 20, 2026

5  out of  5
rating by Keiko Stanley
"Hi this is Cory I worked with a gentleman named Chris today. His professionalism work ethic and his overall knowledge was very helpful. I may also be changing my Auto policy. Today I received Motorcycle Insurance at a unbelievable rate so I am very satisfied with the service today."
We responded:
"Thank you, Keiko! We’re glad Chris’s professionalism, work ethic, and insurance knowledge stood out during your experience with our office. We appreciate the 5-star review and your trust in our State Farm team!"
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Frank Capan

July 16, 2026

5  out of  5
rating by Frank Capan
"First class service!"
We responded:
"Thank you, Frank! We appreciate the 5-star review and are happy to hear you received first-class service from our State Farm team. Thank you for trusting us with your insurance needs!"
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Zach

July 16, 2026

5  out of  5
rating by Zach
"Chris was very helpful."
We responded:
"Thank you, Zach! We’re glad Chris was able to help with your insurance needs. We appreciate the 5-star review and thank you for choosing Jared DeSensi State Farm!"
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Annalyn Lacis

July 16, 2026

5  out of  5
rating by Annalyn Lacis
"Shelton was great! He was very kind and professional, and explained everything to make the process super easy! I would absolutely recommend him to anyone looking to get renter’s insurance."
We responded:
"Thank you, Annalyn! We’re glad Shelton made the renters insurance process easy to understand and took the time to explain your coverage options. We appreciate your recommendation and the opportunity to help with your insurance!"
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John Solley

July 14, 2026

5  out of  5
rating by John Solley
"Mr Garcia provided great help providing insurance coverage requested."
We responded:
"Thank you, John! We’re glad Chris was able to help you get the insurance coverage you needed. We appreciate the 5-star review and your trust in our State Farm team!"
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ansley smallwood

July 10, 2026

5  out of  5
rating by ansley smallwood
"Chris is the best! Made this process so easy and fun!!"
We responded:
"Thank you, Ansley! We love hearing that Chris made the insurance process easy and enjoyable. We appreciate the 5-star review and thank you for trusting our State Farm team!"
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Amanda Muller

July 9, 2026

5  out of  5
rating by Amanda Muller
"Shelton was a fantastic help when getting my vehicle insured through state farm! As someone doing this for the first time he made the process smooth and easy to understand!"
We responded:
"Thank you for the amazing review, Amanda! We are very happy was able to make your first experience easy & enjoyable for the car insurance. Please reach out if there is ever anything else we can do to help you!"
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Rebecca Carter

July 9, 2026

5  out of  5
rating by Rebecca Carter
"He was very helpful friendly. Highly recommend"
We responded:
"Thank you for the 5-Stars, Rebecca! I am so glad to hear Shelton was able to help you get set up with us yesterday and I know he works extremely hard to make sure everyone he works with gets that best price for the best coverages for all of our customers when review their car insurance!"
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Danna Patrick

July 9, 2026

5  out of  5
rating by Danna Patrick
"Great customer service, kind, quick & helpful. Emma Dozier takes THE best care of me!"
We responded:
"Danna, thank you for your wonderful feedback! I'm glad you found our customer service to be kind, quick, and helpful. We truly appreciate your support and look forward to assisting you with any future needs!"
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Richard Smith

July 8, 2026

5  out of  5
rating by Richard Smith
"Shelton was great! We switched to State Farm and are saving a significant amount annually. He was thorough and responsive!"
We responded:
"Thank you, Richard! We’re glad Shelton made switching to State Farm easy and helped you find significant savings on your insurance. We appreciate you recognizing his thorough and responsive service and choosing Jared DeSensi State Farm!"
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Cameron Kulyk

July 2, 2026

5  out of  5
rating by Cameron Kulyk
"Chris was awesome to deal with. Quick, responsive and got us great rate within a day. After a disaster of dealing with other agencies we highly recommend Chris!"
We responded:
"Thank you, Cameron! We’re glad Chris provided quick, responsive service and helped you find a great insurance rate. We truly appreciate your recommendation and the opportunity to earn your business after your experience with other insurance agencies!"
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Kasey Boudreau

July 1, 2026

5  out of  5
rating by Kasey Boudreau
"Chris was great and so helpful with helping me switch over my car insurance to State Farm! He was persistent with reaching out to me and explained everything very thoroughly. I appreciate you, Chris!"
We responded:
"Thank you, Kasey! We’re glad Chris made switching your car insurance to State Farm a smooth experience. Taking the time to explain auto insurance coverage and answer questions is important to our team. Thank you for trusting Jared DeSensi State Farm!"
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Sam DiPrimio

June 29, 2026

5  out of  5
rating by Sam DiPrimio
"I have been with State Farm for decades! My wife and I just moved to the Charlotte area and have continued to stay with State Farm. Our specific agent is Shelton. He has been great to work with helping us navigate our move here from the Mid-west. Shelton is knowledgeable, professional, and more importantly, very relational. We are thankful to continue our relationship with State Farm working with Shelton."
We responded:
"Thank you, Sam! We’re honored that you chose to continue with State Farm after moving to the Charlotte area. We appreciate your decades of loyalty and look forward to helping you and your wife with your insurance needs here in Charlotte!"
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Heather Burnell

June 19, 2026

5  out of  5
rating by Heather Burnell
"I bought a new car and left a voicemail for Jared's office when I was still at the dealer at about 4:30 p.m. They texted me back that they were in a meeting, but that they would make the insurance change happen. They contacted me the next day because that was when I was taking delivery of the car, to make sure they made the change at the right time. I just had to text them back at the time I got the car, and they emailed me the documents. Emma could not have been more helpful! Thank you for making the change so easy."
We responded:
"Thank you, Heather! We’re glad our team could help after purchasing your new car. We know getting auto insurance handled quickly while you’re still at the dealership can make a big difference. Thank you for trusting Jared DeSensi State Farm!"
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Joshua Knight

June 19, 2026

5  out of  5
rating by Joshua Knight
"Chris is excellent he has amazing customer service went above and beyond the call I made to help me, super helpful nice and mad eit so easy to get the help I needed would definitely recommend talking to him. Top notch."
We responded:
"Thank you, Joshua! We’re glad Chris went above and beyond to provide the customer service you needed. Making insurance easy and being available when our customers need help is exactly what we strive for. We appreciate your recommendation!"